Driver Reward and Recognition
An appropriate driver reward scheme should be developed to motivate drivers to the desired level of safe driving performance and to recognise significant achievements.
Care needs to be taken, however, to ensure that pay and reward systems do not lead to
inappropriate behaviours, rule breaking, or under-reporting of incidents or crashes. For example, a payment system based on the number or journeys, loads or kilometres driven might lead to drivers working excessive hours and risk them driving tired. Or a system where drivers are recognised and/or rewarded for incident-free driving could result in under-reporting of incidents or accidents. Only introduce such a scheme if you can be assured that all accidents are reported.
As an alternative, present an award to drivers who achieve the highest standards in their annual driver assessment, or consider rewarding employees coming up with ideas about how to improve the company safety procedures or how to make work-related driving safer.
Conversely, drivers who are identified as breaking driver rules and regulations should face a clearly defined disciplinary process.